Terms of Service

1. Acceptance of These Terms

By accessing or using our website, mobile app, or online community (collectively “Services”), you agree to these Terms of Service (“Terms”). If you don’t agree, please do not use the Services.

2. What We Provide

We offer tools and resources to help heart failure survivors track symptoms, learn, connect with coaches and peers, and manage their care plans. Features include chat support, data logging, educational content, community forums, and more.

3. Who Can Use the Services

You must be at least 18 years old and capable of entering into a binding contract. If you’re under 18, you need a parent or guardian’s permission to use our Services.

4. Your Account & Password

• To use most features, you’ll create an account with your email and a password.
• Keep your password secret. You’re responsible for everything that happens under your account.
• Notify us immediately if you suspect unauthorized use of your account.

5. How You Can (and Can’t) Use the Services

Do’s

• Share accurate health information so we can support you best.
• Interact respectfully in community forums and private chats.
• Use our educational materials and tools for your personal recovery journey.

Don’ts

• Don’t post hate speech, threats, or harassment.
• Don’t share others’ personal data without their permission.
• Don’t try to reverse-engineer our platform or disrupt its operation.
• Don’t use our Services for any illegal activity.

6. Your Content

When you post messages, journal entries, or other materials (“Your Content”) you retain ownership. By posting, you grant us a worldwide, royalty-free license to host, display, and distribute Your Content as part of the Services.

7. Our Intellectual Property

All software, designs, text, graphics, and logos (“Our Content”) are owned by us or our licensors. You may view and use Our Content only as intended by these Services. You may not copy, modify, or distribute it without our written permission.

8. Privacy & Data Security

Your privacy matters. We encrypt your data, comply with HIPAA and GDPR, and never sell your information. Please review our Privacy Policy to learn how we collect, use, and protect your data.

9. Third-Party Links

We may link to external websites or tools. We don’t control them and aren’t responsible for their content or practices. Use at your own risk.

10. Termination of Service

We hope you stay, but if you violate these Terms, we may suspend or terminate your access. You can also delete your account at any time via your settings.

11. Disclaimers

• Medical Disclaimer: Our Services do not replace professional medical advice. Always consult your healthcare provider before making treatment decisions.
• No Warranties: We provide our Services “as is” and “as available,” without warranties of any kind.

12. Limitation of Liability

To the fullest extent allowed by law, we and our partners are not liable for any indirect, incidental, or consequential damages arising from your use of the Services.

13. Indemnification

You agree to defend and hold us harmless from any claims, losses, or damages arising from your breach of these Terms or your use of the Services.

14. Changes to These Terms

We may update these Terms at any time. We’ll post the new version with a revised “Last updated” date. Continuing to use the Services after changes means you accept the new Terms.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of [Your State/Country]. Any dispute will be resolved in the courts of [Your State/Country].